Privacy Policy

Tiaki Voyages Tours (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you visit our website, communicate with us, or use our travel-related services. By using our website or engaging with our services, you agree to the practices described in this policy.

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1. Information We Collect

We collect information from you when you visit our website, make a booking, or interact with us through various channels. This information may include:

A. Personal Information

• Full name, contact number, and email address
• Residential address and billing information
• Identity proof details (such as Aadhar, PAN, or Passport, if required for travel)
• Travel preferences, itinerary details, and special requirements
• Emergency contact details

B. Non-Personal Information

• Browser type, operating system, and device information
• IP address, geographic location, and website usage statistics
• Cookies and tracking technologies that help us improve our services

C. Payment Information

When you make a payment through our website or third-party gateway, we collect transaction details such as payment method, bank reference, or UPI ID. All payment data is securely processed through certified payment partners; we do not store credit or debit card numbers.

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2. How We Use Your Information

We use the information we collect for the following purposes:

• To confirm, manage, and personalize your bookings.
• To communicate important updates, itineraries, and confirmations.
• To respond to your inquiries and provide customer support.
• To improve our website, services, and user experience.
• To send you promotional offers, newsletters, or travel updates (only with your consent).
• To comply with legal and regulatory requirements.

Your personal data is used solely to provide and improve our services — we do not sell or rent your information to any third party for marketing purposes.

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3. How We Protect Your Information

We use advanced security measures to protect your data, including:

• SSL encryption on all online transactions.
• Secure servers and restricted data access.
• Regular monitoring and audits of our data systems.
• Compliance with relevant data protection laws and standards.

Despite our best efforts, no data transmission over the internet can be guaranteed as 100% secure. You acknowledge that you share information at your own discretion and risk.

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4. Data Retention

We retain your personal information only for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy — typically until your trip is completed and related transactions are settled.
After this period, your data is securely deleted or anonymized, unless longer retention is required by law.

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5. Cookies and Tracking Technologies

Our website uses cookies — small text files stored on your browser — to enhance your browsing experience. These cookies help us understand your preferences, improve functionality, and track website analytics.

You can manage or disable cookies anytime through your browser settings. However, disabling cookies may affect certain features of our website.

We may also use third-party tools like Google Analytics, Facebook Pixel, or similar technologies to analyze web traffic and improve user experience. These third parties follow their own privacy policies, and we recommend reviewing them separately.

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6. Third-Party Services

To deliver seamless travel experiences, we may share limited information with trusted partners such as:

• Hotels, homestay hosts, or accommodation providers
• Transport operators and tour guides
• Payment gateway providers
• Travel insurance companies or regulatory authorities (when required)

We only share the data necessary for service fulfillment, and all third parties are bound by confidentiality agreements to protect your information.

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7. Email and SMS Communication

When you provide your contact details, you consent to receive booking confirmations, service updates, and limited promotional offers from Tiaki Voyages Tours.

You can opt-out of promotional emails or SMS at any time by clicking the “Unsubscribe” link or contacting our support team.

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8. Your Rights as a User

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request corrections to inaccurate or outdated information.
• Deletion: Request deletion of your personal data when it is no longer needed.
• Withdrawal of Consent: Withdraw your consent for marketing or data sharing at any time.

To exercise any of these rights, please contact us using the details below.

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9. Children’s Privacy

Our services are not directed toward individuals under 18 years of age. We do not knowingly collect personal information from minors. If we learn that a child has provided us with personal information, we will delete it immediately.

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10. International Data Transfers

If you are accessing our website from outside India, please note that your information may be transferred to and processed in India, where data protection laws may differ. By using our services, you consent to such transfers.

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11. Policy Updates

TiakiVoyages Tours reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with the updated date. Continued use of our website or services after any changes implies your acceptance of the revised terms.

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12. Contact Information

If you have any questions, concerns, or complaints about this Privacy Policy or how your data is handled, please contact us:

📍 Tiaki Voyages Tours
North Bengal, India
📞 +91 99033 91031
📧 info@tiakivoyages.com
🌐 www.tiakivoyages.com periodically. Any changes will be reflected on this page with an updated “Last Modified” date.